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As Card Fraud Rises, What Are South Africa’s Online Grocery Payment Options?

Update SEO Keyword: Online Grocery Payments in South Africa Amid Card FraudAs card fraud becomes a pressing issue, South African consumers face real challenges when shopping online for groceries. The rise in online grocery shopping has been accompanied by an alarming increase in card-not-present fraud, leaving many wary of using traditional payment methods. This sentiment resonates with shoppers like Thembi Zulu, who after facing multiple unauthorized charges, now hesitates to use her card for online transactions.The statistics are startling: 68% of card fraud losses in South Africa are attributed to online payments. Given this context, it is no wonder that grocery delivery services like Checkers Sixty60 and Pick n Pay have maintained their reliance on card payments, even amidst growing fraud concerns. Despite their success, recently achieving remarkable growth—Checkers Sixty60 boasting over 5.2 million app downloads and Pick n Pay growing by 42.5% as of July 2025—these companies are missing the mark by not offering wider payment options.The Digital Payment Landscape: Room for ImprovementShoppers crave flexibility, especially in a rapidly evolving digital payment landscape. Traditional card payments are starting to lose favor as customers lean towards alternatives like QR codes, Buy Now Pay Later (BNPL), and even cryptocurrencies. Yet, grocery apps have been slow to adapt these flexible payment methods in their online platforms.While retailers are rolling out various payment options in-store, online grocery shopping remains tethered to card payments. This lack of variety may ultimately jeopardize customer loyalty as users look for platforms that offer safer, more convenient payment solutions.Exploring Alternatives for Grocery ShoppersSo what are the alternatives for consumers? Services like Mr D provide a stellar solution, allowing users to pay via both card and EFT, which safeguards against fraud while promoting convenience. Additionally, OneCart offers access to multiple stores including Woolworths and Makro, featuring broader payment options that include Ozow, providing an edge in the competitive grocery delivery market. Takealot is another worthy mention, supporting diverse payment methods for next-day grocery deliveries.The critical takeaway for consumers is clear: while traditional payment methods reign supreme within the online grocery shopping domain, the shift towards alternative payment solutions is imperative for both security and convenience. In a world where technological advancements are evolving constantly, it is crucial for retailers to stay ahead of the game. Building trust through a diversified payment infrastructure will undoubtedly enhance customer experiences.